The hotel was in a very good place in Chelmsford. Very close to main bus and railway station. No noise from other guests. Desk clerk was very friendly and restaurant was nice with great food and professional service. Hotel room was equipped with tea and coffee making facilities. Nice clean sheets and very hot water in bathroom. Shower was very nice and bath too. Complementary essentials. White fluffy towels. I will definitely stay here again.
Maria
November 2024
Comfortable, well equipped room rounded off by an excellent full English breakfast. Includes a lift to help those with mobility issues to move between floors; worked perfectly. Easily accessed car park on site. We had been warned that there might be organised events in the meeting room that could go on until late in the evening, often with music but even though our room was located at the front of the hotel we were not disturbed at all by the late night folks.
Peter
September 2024
My favourite local hotel , best place to stay and the staff are exceptional in what they do and how they treat me . Always friendly, great communication, knowledgeable, welcoming. Delicious food served especially the steak 🥩 with 🍟 frites and their local gin ,Essex based . I just want to acknowledge Yulia, Cody, Andra and Andreea. Nothing is too difficult for the staff , they go out of their way to accommodate their customers needs. Thank you very much for all you do 🙏💕 Car parking is safe at this hotel. Location is perfect for Town centre.
Elizabeth
November 2024
The staff were very friendly, polite, professional and helpful. We had a large double on 2nd floor which was clean and comfortable. We didn’t eat there because we had all Meals planned with friends but the restaurant looked quite classy and menu looked above average. It had vegetarian options and willingness to cater for dietary requirements. We did have a drink in the bar / lounge which was spacious with a good atmosphere.
Anita
June 2024
Comfortable good size rooms & beds, extra blanket provided, needed as westher suddenly cold. Fresh milk in mini bar, good range of tea / coffees. Helpful reception staff. Meals v good, staff highly professional & courteous at dinner & breakfast. Reasonable range of gluten free options for starters / mains in evening. Plenty of parking.
Clare
November 2023
Excellent location close to city centre (walking distance) with plenty of parking for hotel guests. Quiet. Lovely very helpful staff who responded positively and promptly to any request we made. Liked the tea and coffee making facilities in the room…not the couple of tea bags and sachets of instant coffee one often gets. Here in the room was a variety of herbal teas available as well as black tea, drinking chocolate and a capsule coffee maker with plenty of capsules. In the fridge every day was a small bottle of fresh milk.
Peter
May 2024
The reception manager that checked me in and all of the other hotel staff that I met and engaged with were incredibly friendly and helpful. I was given an unexpected room upgrade from a standard double to an executive double which was much larger with was looked like a recently upgraded very large bathroom with shower and bath. The room was immaculately clean and had a quality coffee machine with a good selection of coffee, tea, biscuits and milk in the fridge. A hair dryer located next to a mirror is also a great addition to the room.
Lisa
April 2024
The County is looking a little tired by modern standards, but it has maintained professional, old school quality service throughout the hotel, is spotlessly clean and well maintained. There is a lift to the first floor, but access to the second floor is by stairs only. Rooms are well equipped and there is fast, complimentary wi-fi access, good enough to stream TV. Large, comfortable bed though the shower (on the second floor room) needed a little coaxing seemingly low on pressure at times of demand. On site car park, although chargeable, very welcomed in such close proximity to the town centre. Excellent restaurant and great breakfast. Staff extremely welcoming, courteous and helpful.
Burlington
March 2024
Lovely spacious apartments right opposite other members of family so when we were getting read6 for the wedding we could just go from one to the other. They were very clean and staff very friendly. Food was good in the bar and it wasn’t a problem to have a table of 11
Karen
March 2025
Our expectations were not high as we had always known The County Hotel as an old hotel in need of TLC. How wrong were we! The hotel has been refurbished in the last few years and we walked into a room with the smell of brand new carpet, paint and fresh curtains. The room was spacious and light (with two floor to ceiling double-glazed windows, one of which led onto a small balcony. The room overlooked the side entrance to the hotel and part of the car park but was very quiet. The main areas of the hotel had also been refurbished in recent times. The bar was beautifully furnished and all the bar staff and reception staff were very friendly. Breakfast was very nice and the dining room was nicely decorated with very helpful staff too. A joy from start to finish.
Jackie
February 2024
Reservations:
+1 (888) 385-8465